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June 11, 2025

5 Common Mistakes Businesses Make with Social Media (and How to Fix Them)

In today’s digital world, having a social media presence isn’t optional; it’s essential. But just being online isn’t enough. Many businesses unknowingly make small mistakes that stop them from getting the real benefits of social media. The good news? These mistakes are easy to fix once you know what they are.

Let’s break down the 5 most common social media mistakes businesses make and how to avoid them.

1. Being Active Without a Plan

Many businesses post randomly without knowing what they want to achieve. Just putting out posts without a strategy is like driving without a map—you may not reach your destination.

Fix it:

  • Create a monthly content calendar
  • Set clear goals (brand awareness, engagement, leads, etc.)
  • Use tools like Canva, Buffer, or Hootsuite to schedule and plan

2. Ignoring Engagement (Not Responding to Comments or DMs)

Social media is not just a billboard; it’s a conversation. If people comment or message and you don’t reply, they feel ignored.

Fix it:

  • Check notifications daily
  • Reply to every comment and DM, even a simple “Thank you” helps
  • Engage with your audience’s post, too; it builds relationships

3. Posting Only Promotions

Nobody wants to follow a page that just says, “Buy now!” all the time. Constant selling pushes people away.

Fix it:

Follow the 80/20 rule:

  • 80% value-based content (tips, education, inspiration)
  • 20% promotional content (offers, discounts, product highlights)

Types of value content:

  • Behind-the-scenes photos
  • Customer testimonials
  • Quick tips related to your industry

4. Using Low-Quality Images or Designs

Blurry photos or messy designs can make your brand look unprofessional. In the visual world of social media, first impressions matter.

Fix it:

  • Use design tools like Canva for clean, attractive posts
  • Stick to a brand color scheme and font
  • Use high-quality images (avoid pixelated or stretched visuals)

5. Not Tracking What Works

If you’re not checking your social media analytics, you’re missing out on valuable insights. You won’t know what your audience loves or what’s falling flat.

Fix it:

  • Review performance weekly or monthly
  • Track:
    • Engagement (likes, shares, comments)
    • Follower growth
    • Link clicks and reach
  • Use this data to post more of what works

Conclusion

Social media isn’t just about being present; it’s about being smart. By fixing these common mistakes, you can turn your social media into a powerful tool for growing your business.

Need help managing your social media? Our digital marketing agency is here to support you with content, design, strategy, and more. 

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